Core transportation technology has a special customer complaint handling team and perfect customer complaint handling process. It starts the customer complaint handling procedure immediately within two hours after receiving the customer complaint, and cooperates with the customer with all resources to deal with abnormalities at the first time.

Core transportation technology adopts the industry's most advanced SAP management system to control the material information to ensure that the incoming data, photos, LOT No. and other important information are complete and reliable.

According to customer requirements, Xinhan can issue Xinhan corrective and preventive action report, FA report, 8D report, etc., and can also issue agent / original factory test report as required. In addition, it can also issue a third-party laboratory report with legal effect.